Analisi delle caratteristiche dei visitatori al percorso espositivo/formativo presso la sede storica dell’Osservatorio Vesuviano - INGV negli anni 2016 - 2017

Abstract

This work is focused on the characterization of visitors of the “Sede Storica” of “Osservatorio Vesuviano” in the period between 2016 and 2017. The group was composed mainly of students and teachers of all levels of school. In the considered period, it had a reduced visibility as a consequence of numerous renovations for law compliance. The aim of this work was to verify the potential of the Sede Storica, through a study of visitors, even in a period when the access to the site was limited. In order to perform such analysis, we followed a quantitative approach using the method of asking ad­hoc built questionnaires, one made for students and the other made for teachers, both containing a final session open to suggestions. The results highlight a perceived high quality of offered services, both in terms of the guided tour and the understanding of museum paths, both leading to an increased level of visitor knowledge on the themes shown within the exhibition. Suggestions highlight many interesting ways to integrate actual services, for example, a free WiFi, a bar, a bookshop or the organization of integrated scientific environmental paths and laboratory activities. This would increase and diversify visitors and therefore optimize the dissemination potential of the museum. It would also provide a valuable return in terms of Civil Protection with information aimed at an increased awareness of the volcanic risk in the Neapolitan area.